Privacy Policy
Last updated: October 2026
Information We Collect
We collect information you provide when purchasing a ticket or registering for the Event, including your name, email address, and gender (for house assignment purposes). We also collect payment transaction references — we do not store full payment card details.
How We Use Your Information
Your information is used solely to: process your ticket purchase, assign you to a festival house, send you event updates and confirmations, verify entry at the gate via QR code, and communicate any changes or cancellations. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Retention
We retain your personal data for the duration of the Event and for a reasonable period afterward for record-keeping and legal compliance. If you request deletion, we will remove your data within 30 days, subject to any legal obligations to retain certain records.
Cookies & Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies, analytics scripts, or third-party marketing pixels on this site. Your visit is private by design.
Data Sharing
We do not share your personal information with any third parties except as required to process your ticket purchase (e.g., payment gateway) or as compelled by law. Payment processing is handled by Paystack — your card details go directly to them, not to us.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at the email below. We will respond within 14 business days.
Security
We implement industry-standard security measures including HTTPS encryption, rate limiting, and secure session management to protect your data. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Contact
For privacy-related inquiries, please contact us at genzplayfest@gmail.com. We take your privacy seriously and will address any concerns promptly.
Your privacy matters to us. If you have any questions, reach out to genzplayfest@gmail.com.
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